Legal
Terms & Conditions
By using Ninja Concepts, you're trusting us with your time, and your data. Our Terms and Privacy Policy explain exactly how we operate, what you agree to, and how we protect your information. No vague promises. No fine print surprises. Just clear policies built on transparency, security, and respect.
Last updated: August 5, 2026
Summary of Our Terms
These Terms of Service (“Terms”) are part of a legally binding contract governing your use of our Services. As used in this document, “Services” refers to all services, in any form, that Ninja Concepts, LLC provides. You should read these Terms in full, but here are the key points:
- Advertising and Content: In exchange for accessing the Services, Ninja Notes and our third-party providers and partners may display advertising to you. Additionally, as described in these Terms, we have certain rights to use your Content for commercial and non-commercial purposes.
- Compliance Required: When posting Content and using the Services, you must comply with this User Agreement and applicable law. You are responsible for your use of the Services and your Content.
- Acceptable Use: You must abide by the Services’ acceptable use terms. You may not access the Services except through our published interfaces, scrape the Services without permission, or disrupt the operation of the Services.
- Enforcement Rights: Ninja Notes reserves broad enforcement rights, including removing Content, limiting visibility, discontinuing access, or taking legal action. We may suspend or terminate accounts for violations, legal risk, or commercial inviability without refund.
- Intellectual Property: You retain ownership of your Content and provide us with a broad, royalty-free license to make your Content available and improve the Services. We provide you a license to use our software solely for accessing the Services.
- Service Risks: Your use is at your own risk. We provide Services “AS IS” and “AS AVAILABLE” and disclaim warranties. You may be exposed to offensive content posted by others. Services may change and we may limit or terminate availability at any time. You understand and accept that AI services may contain errors, omissions, or other deficiencies, and you agree to accept the results and outputs of the Services subject to this understanding.
- Limited Liability: Our aggregate liability shall not exceed the greater of $100 USD or amounts you paid us in the past six months. You have termination rights and reporting mechanisms for copyright infringement.
You must be at least 13 years old to use Ninja Notes.
Google API Services — Controlling Policy
To the extent that our products or services interface with, communicate with, or use the APIs associated with Google OAuth verification, this Policy shall be subject to the Google API Services User Data Policy, including its Limited Use requirements. Any conflict between our Policy and those policies published by Google shall be resolved with the Google API Services User Data Policy, including its Limited Use requirements taking priority and controlling over our Policy.
For the purposes of this provision, “Policy” includes these Terms of Service and our Privacy Policy.
1. Who May Use the Services
You may use the Services only if you agree to form a binding contract with us and are not barred from receiving services under applicable laws. You must be at least 13 years old to use the Services.
If you are accepting these Terms on behalf of a minor, company, organization, government, or other legal entity, you represent and warrant that you have authority to bind such party to these Terms.
These Terms are an agreement between you and Ninja Concepts, LLC, a limited liability company with its principal place of business at:
Ninja Concepts 5900 Balcones Drive #25559 Austin, TX, 78731
2. Privacy
Our Privacy Policy describes how we handle information you provide when using the Services. By using the Services, you consent to the collection and use of information as described in our Privacy Policy, including transfer to the United States and other countries for storage, processing, and use by us and our affiliates.
3. Content on the Services
Your Responsibility
You are responsible for your use of the Services and any Content you provide, including compliance with applicable laws, rules, and regulations. You should only provide Content that you are comfortable sharing with others.
Content Risks
Any use or reliance on Content posted via the Services is at your own risk. We do not endorse, support, represent, or guarantee the completeness, truthfulness, accuracy, or reliability of any Content. You may be exposed to Content that is offensive, harmful, inaccurate, inappropriate, mislabeled, or deceptive. All Content is the sole responsibility of the person who originated it.
Content Moderation
We reserve the right to remove Content that violates these Terms, including copyright or trademark violations, intellectual property misappropriation, impersonation, unlawful conduct, or harassment.
Copyright Reporting
If you believe your Content has been copied in a way that constitutes copyright infringement, please report this by contacting our legal department at: legal@ninjaconcepts.ai.
Your Rights and Grant of Rights in Content
You retain ownership of any Content you submit, post, or display on the Services. However, by submitting Content, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, upload, download, and distribute such Content in any media or distribution methods now known or later developed.
This license includes the right to:
- Analyze text and other information you provide to improve the Services
- Use Content for training our machine learning and artificial intelligence models
- Make Content available to other companies, organizations, or individuals for improving Services and syndication, broadcast, distribution, or publication on other media and services
- Curate, transform, and translate your Content
You represent and warrant that you have all necessary rights, licenses, consents, and permissions to grant these rights for any Content you submit.
Exclusion of Google User Data. The license granted in this Section does not extend to data we access from Google APIs on your behalf, including Gmail and Google Calendar data. Such data is excluded from all rights granted above, including the rights to use Content for training machine learning or artificial intelligence models and to make Content available to other companies, organizations or individuals for syndication, broadcast, distribution or publication. Our handling of Google API data is governed exclusively by the “Google User Data and Limited Use” section of our Privacy Policy and by the Google API Services User Data Policy, including the Limited Use requirements.
4. Feedback
We appreciate your feedback, including ideas, suggestions, and other input regarding the Services (“Feedback”). You agree that we may use any Feedback you provide without restriction, compensation, or attribution to you. By providing Feedback, you assign to us all rights, title, and interest in such Feedback.
5. Using the Services
Compliance
You may use the Services only in compliance with these Terms and all applicable laws. You are responsible for all activity under your account.
Prohibited Uses
You may not access or use the Services to:
- Violate any applicable law or regulation, including export laws
- Develop competing products or services, including training AI/ML algorithms or models
- Decompile, reverse engineer, disassemble, or reduce our Services to human-readable form
- Decompile, reverse engineer, disassemble, or reduce our Services to machine-readable form for any purpose other than as expressly herein authorized
- Crawl, scrape, or harvest data except as permitted under these Terms
- Obtain unauthorized access to systems or deceive any person
- Infringe intellectual property or other legal rights
- Access Services through automated means without permission (except via authorized APIs)
- Engage in conduct that restricts others’ use or exposes us to liability or harm
Service Changes
Services evolve constantly and may change at our discretion. We may stop providing Services or features, create usage limits, remove or refuse to distribute Content, suspend or terminate users, and reclaim usernames without liability.
Advertising
In consideration for access to the Services, you agree that we and our partners may place advertising on the Services.
No data accessed from Google APIs, including Gmail and Google Calendar data, is used for advertising, ad targeting, ad measurement, or shared with any advertising partner.
Connected AI Clients
The Services allow you to connect an external AI client of your choosing to your account, which transfers your Content to the provider of that client. By connecting such a client and approving the permissions it requests, you instruct us to make that transfer, and you acknowledge that:
- The receiving provider is not our subcontractor or agent. It receives your Content in its own right and under its own terms of service and privacy policy, which govern its retention and use of that Content, including whether it uses that Content to train its models.
- Your Content may include recordings, transcripts and other material capturing the speech, names and contact details of other people. You represent and warrant that you have the authority and any consent necessary to disclose that material to the provider you have connected.
- Once transferred, the Content is outside our control. We cannot retrieve, correct or delete it, and requests concerning it must be directed to that provider.
- We disclaim all liability for a connected provider’s acts and omissions, and our commitments in these Terms and in our Privacy Policy regarding your Content bind us and not that provider.
You may revoke a connected client’s access at any time from Settings, which stops further transfers but does not affect Content already transferred. Our handling of connected clients is described further in the “Connected AI Clients (MCP)” section of our Privacy Policy.
Information Disclosure
We reserve the right to access, read, preserve, and disclose information as reasonably necessary to:
- Satisfy applicable law, regulation, legal process, or governmental request
- Enforce these Terms and investigate potential violations
- Detect, prevent, or address fraud, security, or technical issues
- Respond to user support requests
- Protect the rights, property, or safety of Ninja Notes, users, and the public
Your Account
You are responsible for safeguarding your account with a strong password and two-factor authentication. We cannot be liable for loss or damage from your failure to protect your account.
License to Use Services
We grant you a personal, worldwide, royalty-free, non-assignable, non-exclusive license to use the software provided as part of the Services. This license cannot be transferred without our express written consent and has the sole purpose of enabling you to use the Services as permitted by these Terms.
Misuse Prohibition
You may not misuse the Services by interfering with them or accessing them other than through provided interfaces. Prohibited activities include:
- Accessing non-public areas of Services or our systems
- Probing, scanning, or testing vulnerabilities or breaching security measures
- Accessing Services by automated means without permission
- Forging packet headers or false source-identifying information
- Violating our platform manipulation and spam policies
- Interfering with or disrupting user access or network operations
6. Payment Terms
Fees and Billing
You may be required to pay fees to access certain Services or features. You are responsible for paying applicable fees and must provide complete and accurate billing information. We may charge your payment method for applicable fees and taxes on a periodic basis.
Subscriptions
Paid subscriptions automatically renew until cancelled. You must cancel at least 24 hours before the renewal date to avoid charges for the next term. Fees are generally non-refundable except where required by law.
Fee Changes
We may increase fees with advance notice and opportunity to review before charging. If you do not accept fee increases, we may discontinue your access to affected Services.
7. Termination
Your Right to Terminate
You may end this agreement at any time by deactivating your account and discontinuing use of the Services.
Our Right to Terminate
We may suspend or terminate your account or cease providing Services if we reasonably believe:
- You have violated these Terms
- You create risk or legal exposure for us
- Your account should be removed due to unlawful conduct
- Your account should be removed due to prolonged inactivity
- Our provision of Services is no longer commercially viable
Effects of Termination
Upon termination of these Terms or your access to the Services:
- Your right to use the Services will immediately cease
- We may delete or destroy any Content, data, or other materials associated with your account
- You will remain liable for all obligations incurred prior to termination
- The following provisions will survive: Sections 3 (Content on the Services - ownership and licensing provisions), 4 (Feedback), 6 (Payment Terms - for outstanding obligations), 7 (Termination - this subsection), 8 (Disclaimers and Limitations of Liability), and 9 (General Terms)
8. Disclaimers, Limitations of Liability, and Indemnity
Comprehensive Disclaimer of Warranties
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, NINJA NOTES AND ITS AFFILIATES, LICENSORS, SUPPLIERS, ADVERTISERS, SPONSORS, AND AGENTS (COLLECTIVELY, THE “NINJA NOTES PARTIES”) DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:
- WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT
- WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR TRADE USAGE
- WARRANTIES THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, VIRUS-FREE, SECURE, OR COMPLETELY RELIABLE
- WARRANTIES THAT ANY CONTENT WILL BE ACCURATE, COMPLETE, CURRENT, OR RELIABLE
- WARRANTIES THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM NINJA NOTES OR THROUGH THE SERVICES WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
Maximum Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE NINJA NOTES PARTIES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
- LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
- PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE WHATSOEVER
- DAMAGES RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES
- DAMAGES RESULTING FROM ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES
- DAMAGES RESULTING FROM ANY CONTENT OBTAINED FROM THE SERVICES
- DAMAGES RESULTING FROM UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT
- DAMAGES RESULTING FROM THE DELETION OF, CORRUPTION OF, OR FAILURE TO STORE ANY CONTENT
- DAMAGES RESULTING FROM SECURITY BREACHES OR CYBERATTACKS
WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE NINJA NOTES PARTIES HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.
THE NINJA NOTES PARTIES’ TOTAL AGGREGATE LIABILITY FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT INCLUDING NEGLIGENCE, OR OTHERWISE) SHALL NOT EXCEED THE GREATER OF: (A) $100 USD; OR (B) THE TOTAL AMOUNT YOU PAID TO NINJA NOTES IN THE TWELVE (12) MONTHS PRECEDING THE INCIDENT GIVING RISE TO LIABILITY.
THESE LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU TO THE EXTENT PROHIBITED BY APPLICABLE LAW.
Texas-Specific Provisions
TO THE EXTENT PERMITTED BY TEXAS LAW, YOU WAIVE ANY RIGHTS UNDER THE TEXAS DECEPTIVE TRADE PRACTICES ACT AND ANY OTHER CONSUMER PROTECTION LAWS TO THE EXTENT THEY WOULD EXPAND LIABILITY BEYOND WHAT IS SET FORTH IN THESE TERMS.
Third Party Services
Our Services may include third party software, products, or services (“Third Party Services”) and some parts of our Services may include output from those services (“Third Party Output”). Third Party Services and Third Party Output are subject to their own terms, and we are not responsible for them.
AI Accuracy Disclaimer
Artificial intelligence and machine learning are rapidly evolving fields of study. We are constantly working to improve our Services to make them more accurate, reliable, safe, and beneficial. Given the probabilistic nature of machine learning, use of our Services may, in some situations, result in output that does not accurately reflect real people, places, or facts. YOU ACCEPT AND AGREE THAT ANY USE OF OUTPUTS FROM OUR SERVICES IS AT YOUR SOLE RISK AND YOU WILL NOT RELY ON OUTPUT AS A SOLE SOURCE OF TRUTH OR FACTUAL INFORMATION, OR AS A SUBSTITUTE FOR PROFESSIONAL ADVICE.
Indemnification
You agree to defend, indemnify, and hold harmless Ninja Concepts, LLC, its affiliates, subsidiaries, and the officers, directors, employees, agents, licensors, suppliers, successors, and assigns of the foregoing (collectively, the “Ninja Notes Parties”) from and against any and all claims, demands, liabilities, costs, losses, damages, and expenses (including reasonable attorneys’ fees and court costs) incurred by or alleged against Ninja Notes Parties, directly or indirectly arising out of or relating to:
- Your failure to protect your own data, passwords, or similar sensitive information
- Your access to, use of, or alleged use of the Services
- Your reliance on the outputs or results of the Services
- Your breach or alleged breach of these Terms or any representation, warranty, or agreement referenced herein
- Your violation of any applicable law, regulation, or third-party right, including intellectual property, privacy, publicity, or confidentiality rights
- Any Content you submit, post, transmit, or make available through the Services
- Your negligent acts, omissions, or willful misconduct
- Any fraud, intentional misconduct, gross negligence, or criminal acts committed by you or anyone acting on your behalf
- Any dispute you have or claim to have with any other user of the Services
- Any product, service, or business you develop, offer, or make available in connection with the Services
This indemnification obligation will survive termination of these Terms and your use of the Services. Ninja Notes reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims.
9. General Terms
Changes to Terms
We may revise these Terms from time to time. The most current version will always govern our relationship. We will try to notify you of material revisions. By continuing to use the Services after revisions become effective, you agree to the updated Terms.
Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the State of Texas, without giving effect to any principles of conflicts of law. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in the county where Ninja Notes’ principal place of business is located in Texas, and the parties hereby consent to personal jurisdiction and venue therein.
Dispute Resolution and Mandatory Arbitration
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Informal Dispute Resolution: Before initiating any formal dispute resolution process, you and Ninja Notes agree to attempt to resolve any dispute informally for at least sixty (60) days. You may initiate this process by sending written notice to legal@ninjaconcepts.ai. Any statute of limitations will be tolled during this informal resolution period.
Mandatory Arbitration: You and Ninja Notes agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services that cannot be resolved informally will be resolved through final and binding arbitration rather than in court, except as set forth below. This arbitration agreement applies regardless of whether the dispute is based in contract, tort, statute, fraud, misrepresentation, or any other legal theory.
Arbitration Rules and Forum: Any arbitration will be administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will be conducted in the county where Ninja Notes’ principal place of business is located in Texas, or via videoconference if mutually agreed upon.
Specific Arbitration Rules: Any arbitration will be administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will be conducted in the county where Ninja Notes’ principal place of business is located in Texas, or via videoconference if mutually agreed upon.
For cases in which the amount in controversy is less than $100,000, there shall be no discovery other than a complete exchange of documents relative to the dispute. The hearing on the merits will be completed no later than ninety (90) days after the initial demand for arbitration is made.
For cases in which the amount in controversy is between $100,000 and $500,000, there shall be no discovery except for a complete exchange of documentary information and except for the taking of up to three (3) depositions per side (including expert depositions, if any). The hearing on the merits will be completed no later than one hundred twenty (120) days after the initial demand for arbitration is made.
For cases in which the amount in controversy exceeds $500,000, there shall be no discovery except for a complete exchange of documentary information and except for the taking of up to five (5) depositions per side (including expert depositions, if any). The hearing on the merits will be completed no later than one hundred eighty (180) days after the initial demand for arbitration is made.
No formal interrogatories, request for admissions or formal request for production of documents shall be allowed under any arbitration process.
Class Action and Jury Trial Waiver: YOU AND NINJA NOTES AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. Unless both parties agree otherwise, the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding. YOU AND NINJA NOTES HEREBY WAIVE ANY RIGHT TO TRIAL BY JURY.
Exceptions: This arbitration provision does not apply to: (i) disputes that may be brought in small claims court; (ii) disputes seeking injunctive or equitable relief for the alleged unlawful use of intellectual property; and (iii) disputes in which either party seeks equitable relief for the alleged unlawful use of the Services. Nevertheless, in any instance where both parties fail to invoke this exception during an arbitration proceeding for more than 60 days, the arbitration proceeding shall be the sole source of recourse between the parties, unless otherwise prohibited by applicable law.
Severability: If any part of this arbitration provision is deemed invalid or unenforceable, the remainder of this provision will remain in effect. However, if the class action waiver is deemed invalid or unenforceable, this entire arbitration provision will be null and void.
Limitation Period
You must initiate any proceeding within one (1) year of the occurrence of events giving rise to a dispute. Otherwise, you waive the right to pursue any claim.
Severability
If any provision is held invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions remain in full force and effect.
Equitable Relief
You acknowledge that any breach of these Terms may cause irreparable harm to Ninja Notes for which monetary damages would be inadequate. Therefore, Ninja Notes will be entitled to seek equitable relief, including injunction and specific performance, in addition to all other remedies available at law or in equity.
Assignment
These Terms may not be transferred, assigned, or delegated by you without our prior written consent, but may be assigned by us without restriction to any affiliate, successor, or in connection with any merger, acquisition, reorganization, or sale of assets.
No Waiver
Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.
Brand Use
You may not use our name, logos, or trademarks without our prior written permission.
Export Controls
You may not export or provide access to the Services to embargoed countries or restricted parties under U.S. law.
Force Majeure
Ninja Notes will not be liable for any failure or delay in performance under these Terms due to any cause beyond its reasonable control, including acts of war, acts of God, earthquake, flood, embargo, riot, sabotage, labor shortage or dispute, governmental act, pandemic, or failure of the internet or computer equipment.
Contact Information
For questions about these Terms, please contact us at legal@ninjaconcepts.ai.
Last Updated: August 5, 2026
© 2026 Ninja Concepts, LLC. All rights reserved.
Last updated: August 5, 2026
Ninja Concepts, LLC Privacy Policy
Effective Date: August 5, 2026
Introduction
Ninja Concepts, LLC (“Ninja Notes,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services, including our websites, applications, and other products and services (collectively, the “Services”).
This Privacy Policy should be read in conjunction with our Terms of Service. By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
You agree that any and all disputes arising under this Privacy Policy shall be subject to the dispute resolution provisions contained in the Terms of Service.
Contact Information:
Ninja Concepts, LLC
5900 Balcones Drive #25559
Austin, TX, 78731, USA
Email: privacy@ninjaconcepts.ai
Google API Services — Controlling Policy
To the extent that our products or services interface with, communicate with, or use the APIs associated with Google OAuth verification, this Policy shall be subject to the Google API Services User Data Policy, including its Limited Use requirements. Any conflict between our Policy and those policies published by Google shall be resolved with the Google API Services User Data Policy, including its Limited Use requirements taking priority and controlling over our Policy.
1. Google User Data and Limited Use
This section applies specifically to data we access from Google APIs, including the Gmail API and Google Calendar API (“Google User Data”). Where this section conflicts with any other provision of this Privacy Policy or our Terms of Service, this section controls with respect to Google User Data.
Ninja Notes’ use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
1.1 What We Access
With your explicit authorization, and only after you connect your Google account from Settings → Integrations, we access:
- Gmail message content and metadata, read-only, to display, search and summarize your email in response to requests you make in the assistant.
- Google Calendar events, read-only, to import your meetings into Ninja Notes and associate recordings and notes with the correct meeting.
We do not send, compose, modify, label, archive or delete mail, and we do not create, modify or delete calendar events.
1.2 How We Use It
Google User Data is used solely to provide and improve the user-facing features described above.
Gmail. We access your Gmail only in response to a request you make in the assistant. Messages are retrieved at the moment of your request and are not accessed in the background.
Google Calendar. After you connect your Google account, we synchronize your calendar events on an ongoing basis, both on a periodic schedule and in response to change notifications from Google, so that your meetings stay current in Ninja Notes and can be matched to your recordings. This background synchronization continues for as long as your Google account remains connected and stops when you disconnect it.
We do not, under any circumstances:
- Use Google User Data — raw, aggregated, anonymized or derived — to create, train, fine-tune, evaluate or improve any artificial intelligence or machine learning model, whether our own or a third party’s.
- Use Google User Data for advertising, marketing, personalization, recommendations, audience building, or any advertising measurement or analytics.
- Sell, license, syndicate, broadcast, publish, distribute or otherwise transfer Google User Data to any third party, except to the service providers listed below strictly as necessary to operate the features you have requested.
- Use Google User Data for credit assessment, lending, or any determination of eligibility.
- Allow any human to read Google User Data, except where you give explicit consent for a specific support request, where required for security investigation or to comply with law, or where the data has been aggregated and anonymized for internal operations such as billing.
The provisions of this Privacy Policy addressing AI and machine learning training, content analysis for model development, content recommendations, personalization, advertising, advertising partners, content distribution or syndication, sharing with business partners, and sharing of aggregated or de-identified information do not apply to Google User Data. The exceptions permitting training on Content that is submitted as Feedback or flagged for trust and safety review also do not apply to Google User Data.
1.3 Third-Party Processors
Google User Data is transmitted to the following processors, strictly as necessary to operate the features you have requested. No other third party receives Google User Data.
AI providers. To generate responses, Google User Data may be transmitted to the following providers, under commercial API terms that prohibit the use of submitted data for model training:
- OpenAI — accessed through the OpenAI API under OpenAI’s commercial API terms
- Anthropic — accessed through the Anthropic API under Anthropic’s Commercial Terms of Service
- Google (Gemini) — accessed through the Gemini API paid tier, under the Paid Services terms
We have reviewed each provider’s terms and confirmed that data submitted through our plan is not used to train or improve their models. Data is transmitted to these providers only at the moment of processing your request.
Search infrastructure. Calendar event details are indexed with Algolia, our hosted search provider, so that your meetings are searchable within Ninja Notes. Attendee names and email addresses are not indexed. These search records are deleted when you disconnect your Google account.
Infrastructure providers. Google User Data is stored and processed on our cloud hosting infrastructure.
Each of these providers processes Google User Data on our behalf, under contractual terms that prohibit them from using it for their own purposes.
1.4 Retention
Google User Data is not retained beyond what is necessary to deliver the features you have requested.
Gmail data is processed transiently and is not stored. Message content and metadata are retrieved from the Gmail API at the moment of your request, used to generate the response, and then discarded. We do not write Gmail messages, their contents or their metadata to our database.
Google Calendar data is stored for as long as your Google account remains connected, so that your meetings appear in Ninja Notes and can be matched to the correct recordings and notes. For each event this includes the title, description, location, start and end times, recurrence details, event status and the attendee list, which contains attendee names and email addresses. We also store the email address of the connected Google account.
Deletion. When you disconnect your Google account from Settings → Integrations, or delete your Ninja Notes account, we delete the stored calendar data and the corresponding search index entries, and our access ends.
1.5 Revoking Access
You can disconnect your Google account at any time from Settings → Integrations. Disconnecting ends our access, stops all further synchronization, and deletes the stored Google User Data described in Section 1.4.
To withdraw the authorization at Google as well, visit https://myaccount.google.com/permissions and remove Ninja Notes.
2. Connected AI Clients (MCP)
Ninja Notes offers a Model Context Protocol (“MCP”) server that lets you connect an external AI client — for example Claude, ChatGPT, or another assistant of your choosing — directly to your Ninja Notes account, so that you can work with your meeting content inside that assistant.
This is an onward transfer to a company we do not control. When you connect an AI client, you are instructing us to disclose your meeting content to the provider of that client. That provider is not our service provider or sub-processor. It receives the data as an independent controller, and its own terms of service and privacy policy govern what it does with the data, including how long it retains it and whether it uses it to train its models. We have no contractual control over that provider’s handling of the data, and we cannot delete or retrieve data once it has been transferred.
2.1 Your Consent and What Each Permission Exposes
Connecting an AI client requires you to sign in and approve a consent screen that lists the specific permissions the client is requesting. Nothing is shared until you approve, and each permission is granted separately:
- Recordings and metadata — recording titles, dates, durations, folders and tags, and the participant list for each recording, which includes participant names and email addresses.
- Summaries — the AI-generated summary, key points and overview of a meeting.
- Transcripts — the full verbatim transcript, including speaker labels. This is the most sensitive permission we offer. It exposes what other people said in your meetings, word for word and attributed to them by name.
- Search — excerpts of matching content drawn from your transcripts, summaries, notes and chats.
- Action items — task titles, descriptions, status, priority, due dates and assignees.
Transcript access is never granted by default. It is a separate permission that no other permission implies, and a client can only obtain it if you explicitly approve it. If you would rather not send verbatim third-party speech to an external provider, decline that permission; the remaining features continue to work without it.
2.2 Meeting Content Includes Other People
Your meetings contain other people’s voices, names, email addresses and statements. When you connect an AI client and grant it access, that content is transferred to the AI provider, and the people in your meetings will typically have no knowledge of the transfer and no relationship with that provider.
You are responsible for having the authority to make that disclosure, including any consent, notice or employer authorization your circumstances require. We recommend granting the narrowest set of permissions that meets your needs, and reviewing them periodically.
2.3 Google User Data Is Never Shared With Connected Clients
Google User Data is excluded from the MCP server entirely. A connected AI client cannot read your Gmail or your Google Calendar data through Ninja Notes, and calendar-derived results are not returned by the search permission described above. No permission you can grant to an external client reaches Google User Data.
The commitments in Section 1 apply without exception, including to connected AI clients.
2.4 Our Role and Yours
For data transferred to a connected AI client, our responsibility ends at the point of transfer, and the receiving provider becomes responsible for the data under its own terms. Our commitments elsewhere in this Privacy Policy — including our commitment not to train models on your content — bind us, not the provider you have chosen to connect.
2.5 Disconnecting
You can revoke a connected client’s access at any time from Settings. Revocation stops all further access immediately. It does not reach data the provider already received, which is subject to that provider’s own retention and deletion practices; to have that data removed you will need to contact the provider directly.
3. Data Processing Addendum and Business Customers
Where you use Ninja Notes on behalf of a company, organization or other legal entity, and that entity determines the purposes for which meeting content is processed, we act as a processor on that entity’s behalf with respect to that content, and the entity acts as the controller.
Data Processing Addendum. For those customers we offer a Data Processing Addendum (“DPA”) governing our processing of personal data on your behalf, including the subject matter and duration of processing, our confidentiality and security obligations, our use of sub-processors, our assistance with data subject requests and breach notification, and our obligations on deletion or return of data at the end of the engagement. Where the General Data Protection Regulation, UK GDPR or a comparable law applies, the DPA incorporates the European Commission’s Standard Contractual Clauses, or another lawful transfer mechanism, for transfers outside your jurisdiction.
To request a copy of our DPA, or to have an executed DPA put in place, contact us at privacy@ninjaconcepts.ai.
Sub-processors. We engage sub-processors to deliver the Services, including cloud hosting and storage providers, our search provider, our payment processor and the AI providers that generate summaries and responses. A current list of sub-processors is available on request. Where a DPA is in place, we will give notice of any new sub-processor as that DPA requires, and you may object on reasonable data protection grounds.
Precedence. Where an executed DPA or a negotiated agreement between us and your organization conflicts with this Privacy Policy, that agreement controls for the personal data it covers. Section 1 of this Privacy Policy continues to control with respect to Google User Data in all cases.
Connected AI clients. A connected AI client, as described in Section 2, is a transfer directed by the individual user. It is outside the scope of our DPA and is not a sub-processing arrangement. Organizations that need to prevent this should manage it through their own policies and, where available, administrative controls.
4. Information We Collect
4.1 Information You Provide to Us
- Account Information: When you create an account, we collect information such as your name, username, email address, password, and any profile information you choose to provide. If you use an email address owned by your employer or another organization, your account may be linked to the organization’s enterprise account, and the organization’s administrator may be able to monitor and control your account, including access to your Content. We will provide notice before linking your account to an organization’s enterprise account, unless the organization has already informed you of such monitoring capabilities.
- Content: We collect the content you create, post, share, or store on our Services, including text, images, videos, audio, and other materials (“Content”). This includes both your original content and any feedback you provide about our Services. Please note that due to the nature of our Services and artificial intelligence generally, similar content may be generated for other users, and our Content licensing and sharing practices reflect this technological reality.
- Payment Information: If you make purchases through our Services, we collect payment information such as credit card numbers, billing addresses, and transaction details. Payment processing is handled by third-party payment processors who have their own privacy policies.
- Communications: We collect information from your communications with us, including customer support interactions, surveys, and feedback.
- Feedback: We collect feedback, ideas, suggestions, and other input you provide regarding the Services (“Feedback”), including ratings of outputs in response to inputs (such as thumbs up/thumbs down interactions). When you rate an output in response to an input, we will store the related conversation as part of your Feedback.
- Other Information: We may collect other information you voluntarily provide, such as preferences, interests, and demographic information.
4.2 Information We Collect Automatically
- Usage Information: We automatically collect information about how you use our Services, including your interactions with content, features used, time spent, and user journey through our Services.
- Device Information: We collect information about the devices you use to access our Services, including device type, operating system, browser type, device identifiers, IP address, and mobile network information.
- Location Information: We may collect general location information based on your IP address or more precise location data if you grant permission.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and preferences. For more information, see our Cookie Policy.
- Log Data: Our servers automatically record information when you use our Services, including your IP address, browser type, pages visited, time stamps, and referring URLs.
4.3 Information from Third Parties
- Third-Party Services: If you connect third-party services to your account or use third-party authentication (like social media logins), we may collect information from those services according to their privacy policies.
- Analytics Providers: We use third-party analytics services that may collect information about your use of our Services.
- Advertising Partners: Our advertising partners may provide us with information about your interactions with their services.
5. How We Use Your Information
We use the information we collect for the following purposes:
5.1 Service Provision and Operation
- Provide, operate, maintain, and improve our Services
- Process transactions and manage your account
- Authenticate users and prevent fraud
- Provide customer support and respond to inquiries
- Send service-related communications and updates
5.2 Content and AI Enhancement
- AI Model Training: We may use your Content to train, improve, and develop our artificial intelligence and machine learning models, algorithms, and systems. Artificial intelligence and machine learning are rapidly evolving fields of study, and we are constantly working to improve our Services to make them more accurate, reliable, safe, and beneficial
- Content Analysis: Analyze and process Content to improve our Services and develop new features, including curating, transforming, and translating Content
- Content Recommendations: Provide personalized content recommendations and improve content discovery
- Quality Assurance: Monitor and analyze Content for quality, safety, and compliance purposes
- Trust and Safety: Use Content flagged for trust and safety review to improve our ability to detect and enforce policy violations, including training models for use by our trust and safety team
5.3 Personalization and Advertising
- Personalize your experience and customize content
- Display targeted advertisements and promotional content
- Measure advertising effectiveness and engagement
- Provide analytics to advertising partners (in aggregated, non-personally identifiable form)
5.4 Legal and Safety
- Enforce our Terms of Service and other policies, including monitoring for violations such as excessive data access (over 1,000,000 posts in 24 hours)
- Comply with legal obligations and respond to legal requests
- Protect the rights, property, and safety of Ninja Notes, users, and others
- Detect, investigate, and prevent fraud, abuse, and illegal activities
- Conduct security monitoring and incident response
- Calculate and enforce liquidated damages for Terms of Service violations
5.5 Feedback Processing
- Feedback Usage: We may use any Feedback you provide without restriction, compensation, or attribution to you
- Feedback Rights: By providing Feedback, you assign to us all rights, title, and interest in such Feedback
- Conversation Storage: When you rate outputs or provide feedback, we store related conversations and interactions for service improvement purposes
- Conduct research and analytics to improve our Services
- Develop new products and features
- Perform business planning and reporting
- Facilitate corporate transactions (mergers, acquisitions, etc.)
5.6 Business Operations
- Conduct research and analytics to improve our Services
- Develop new products and features
- Perform business planning and reporting
- Facilitate corporate transactions (mergers, acquisitions, etc.)
6. How We Share Your Information
We may share your information in the following circumstances:
6.1 With Your Consent
We may share your information when you explicitly consent to such sharing, including when you choose to make your Content public or share it with specific users.
6.2 Service Providers and Partners
Third-Party Services: We share information with vendors, contractors, and service providers who help us operate our Services, including:
- Cloud hosting and storage providers
- Payment processors
- Analytics providers
- Customer support services
- Security and fraud prevention services
Our Services may include third-party software, products, or services (“Third Party Services”) and some parts of our Services may include output from those services (“Third Party Output”). When you use Third Party Services through our platform, information may be shared with those providers according to their own terms and privacy policies. We are not responsible for Third Party Services or Third Party Output.
- Business Partners: We may share information with business partners for joint offerings, integrations, or co-branded services.
- Advertising Partners: We share aggregated, non-personally identifiable information with advertising partners and may enable them to collect information through our Services.
6.3 AI and Content Distribution
- Content Distribution: As described in our Terms of Service, we may make your Content available to other companies, organizations, or individuals for improving Services and syndication, broadcast, distribution, repost, promotion, or publication of such Content on other media and services
- AI Development: We may share Content with partners to improve AI models and services, subject to appropriate safeguards
- Non-Public Content Limitations: We will not train our models on any Content that is not publicly available, except in two circumstances: (1) if you provide Feedback to us regarding any Content, or (2) if your Content is flagged for trust and safety review
6.4 Legal Requirements and Safety
We may disclose information when required by law or when we believe disclosure is reasonably necessary to:
- Satisfy any applicable law, regulation, legal process, or governmental request
- Enforce our Terms of Service, including investigation of potential violations
- Detect, prevent, or otherwise address fraud, security, or technical issues
- Respond to user support requests
- Protect the rights, property, or safety of Ninja Notes, users, and the public
- Report information about you, including but not limited to Content, to law enforcement at our sole discretion
6.5 Business Transfers
If Ninja Notes is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
6.6 Aggregated and De-identified Information
We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you for research, analytics, or other business purposes.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws than your country.
When we transfer your information internationally, we implement appropriate safeguards, such as:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions by relevant authorities
- Other lawful transfer mechanisms
By using our Services, you consent to the transfer of your information to the United States and other countries where we operate.
8. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Access controls and authentication systems
- Regular security assessments and monitoring
- Employee training on data protection
- Incident response procedures
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
9. Data Retention
We retain your information for as long as necessary to provide our Services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Account Information: We retain account information for the duration of your account and for a reasonable period thereafter for business and legal purposes. Upon account termination, we may delete or destroy any Content, data, or other materials associated with your account.
- Content: We may retain your Content for as long as your account is active and as needed for our Services, including AI model training and improvement. Content may be retained longer if it has been shared with third parties for syndication or other purposes as described in our Terms of Service.
- Usage Data: We typically retain usage data for up to 24 months, unless longer retention is required for legal or business purposes, including enforcement of liquidated damages provisions.
When we delete information, we do so in a manner designed to make it unrecoverable, though some information may persist in backups for a limited time.
10. Your Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information:
10.1 Access and Portability
- Request access to the personal information we have about you
- Request a copy of your information in a portable format
10.2 Correction and Updates
- Correct or update inaccurate or incomplete information
- Modify your account settings and preferences
10.3 Deletion
- Request deletion of your personal information (subject to certain limitations)
- Delete your account and associated information
10.4 Restriction and Objection
- Restrict or object to certain processing of your information
- Opt out of marketing communications
- Disable certain cookies and tracking technologies
10.5 Withdrawal of Consent
Where processing is based on consent, you may withdraw consent at any time (though this won’t affect the lawfulness of previous processing).
To exercise these rights, contact us at privacy@ninjaconcepts.ai
Note that these rights may be limited by applicable law, and we may need to verify your identity before processing requests.
11. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
- Remember your preferences and settings
- Analyze how you use our Services
- Provide personalized content and advertisements
- Measure the effectiveness of our marketing
Types of Cookies We Use:
- Essential Cookies: Necessary for the Services to function
- Performance Cookies: Help us understand how visitors interact with our Services
- Functional Cookies: Remember your preferences and settings
- Advertising Cookies: Used to deliver relevant advertisements
Managing Cookies: Most browsers allow you to control cookies through their settings. However, disabling certain cookies may affect the functionality of our Services.
12. Third-Party Services and Links
Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by Ninja Notes. This Privacy Policy does not apply to those third-party services.
We encourage you to review the privacy policies of any third-party services you access through our Services.
13. Children’s Privacy
Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@ninjaconcepts.ai
14. User Responsibilities and Data Processing Acknowledgments
You acknowledge and agree that:
- AI Processing Risks: You understand that AI systems may exhibit biases, errors, or unpredictable behaviors, and we cannot guarantee fairness, accuracy, or completeness of AI outputs. AI training requires large datasets and may inadvertently process sensitive information, and model improvements may change output characteristics without notice.
- User Content Responsibility: You are solely responsible for:
- Evaluating the accuracy and appropriateness of any AI outputs before use
- Ensuring you have rights to submit any content to our Services
- Not submitting illegal, harmful, or proprietary content without proper authorization
- Understanding that AI processing is experimental and may produce unexpected results
- Not attempting to extract training data, reverse-engineer our models, or circumvent our systems
- Assumption of Risk: You assume all risks associated with:
- Relying on AI-generated content for any purpose
- Using our Services for any business, personal, or professional decisions
- Sharing content that may be processed by AI systems or shared with third parties
- International data transfers and processing in various jurisdictions
- Technical Limitations: You understand that:
- Individual contributions to AI training datasets cannot be identified or removed
- AI models may inadvertently memorize or reproduce training data
- Technical limitations may prevent complete data deletion or portability
- Some privacy rights may be restricted where exercise would compromise proprietary systems
15. Automated Decision-Making and AI Processing
Our Services extensively use automated processing, including artificial intelligence systems, that may affect you in the following ways:
- Automated Decisions: We use automated systems to:
- Make content recommendations and personalize your experience
- Determine account restrictions, content moderation, or service access
- Apply algorithmic filtering and safety measures
- Calculate pricing, determine available features, or service eligibility
- Detect and prevent fraud, abuse, or policy violations
- AI Model Training: Your content and interactions are used to:
- Train and improve our AI models and algorithms
- Develop new features and capabilities
- Enhance content understanding and generation
- Improve safety and content moderation systems
- Processing Characteristics: Automated processing may:
- Occur without human intervention or oversight
- Process large volumes of data to identify patterns
- Make decisions based on algorithmic analysis
- Reflect biases present in training data or model design
- Produce results that vary over time as models are updated
- Your Rights: Subject to technical and commercial limitations:
- You may request human review of automated decisions that significantly affect you
- You can contact us to understand the logic behind automated processing
- You may object to certain types of automated processing
- You can request information about the data and factors used in automated decisions
- Limitations: Please note that:
- Technical constraints may limit our ability to explain complex AI decisions
- Proprietary algorithms and trade secrets may restrict information sharing
- Some automated processing is essential for service functionality and cannot be opted out of
- Human review may not always be technically feasible or commercially reasonable
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
- Posting the updated Privacy Policy on our website
- Sending email notifications to registered users
- Providing notice through our Services
The “Last Updated” date at the top of this policy indicates when it was most recently revised. We encourage you to review this Privacy Policy periodically.
17. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and other California privacy laws, including:
- Right to Know: Request information about the categories and specific pieces of personal information we collect
- Right to Delete: Request deletion of personal information
- Right to Opt-Out: Opt out of the “sale” of personal information
- Right to Non-Discrimination: Not be discriminated against for exercising privacy rights
Note on “Sales”: We do not sell personal information in the traditional sense. However, under California law, sharing information with advertising partners may be considered a “sale.” To exercise these rights, contact us at privacy@ninjaconcepts.ai
18. AI Output Accuracy and Limitations
Given the probabilistic nature of machine learning, use of our Services may, in some situations, result in output that does not accurately reflect real people, places, or facts. YOU ACCEPT AND AGREE THAT ANY USE OF OUTPUTS FROM OUR SERVICES IS AT YOUR SOLE RISK AND YOU WILL NOT RELY ON OUTPUT AS A SOLE SOURCE OF TRUTH OR FACTUAL INFORMATION, OR AS A SUBSTITUTE FOR PROFESSIONAL ADVICE. This limitation affects how we collect and use data to improve our AI systems:
- We continuously collect usage data and feedback to improve accuracy
- We may retain conversations and interactions to enhance model performance
- We analyze output quality and user satisfaction to refine our algorithms
Due to the nature of our Services and artificial intelligence generally, output may not be unique and other users may receive similar output from our Services. Our data practices are designed to improve these systems while protecting your privacy.
19. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: privacy@ninjaconcepts.ai Mail: Ninja Concepts, LLC Attn: Privacy Officer 5900 Balcones Drive #25559 Austin, TX, 78731, USA
For EU/UK residents: If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.
20. Legal Basis for Processing (EU/UK Users)
If you are located in the European Union or United Kingdom, our legal basis for processing your personal information includes:
- Contract: Processing necessary to perform our contract with you (Terms of Service)
- Legitimate Interests: Processing for our legitimate business interests, such as improving our Services, analytics, and fraud prevention
- Consent: Processing based on your explicit consent (which you may withdraw at any time)
- Legal Obligation: Processing required to comply with legal obligations
21. Force Majeure and Service Limitations
Data Processing Interruptions: Ninja Notes shall not be liable for any failure, delay, or limitation in data processing, privacy compliance, or service provision due to circumstances beyond our reasonable control, including:
- Cyberattacks, data breaches, or security incidents affecting us or our service providers
- Changes in privacy laws, regulations, or government requirements
- Internet infrastructure failures, cloud service outages, or third-party service disruptions
- Government actions, sanctions, legal restrictions, or law enforcement requirements
- Natural disasters, pandemics, public health emergencies, or other extraordinary events
- Labor disputes, strikes, or unavailability of key personnel
- Hardware failures, software bugs, or technical system limitations
Service Availability: We strive to provide consistent service but cannot guarantee:
- Uninterrupted access to your data or our Services
- Continuous availability of all features or capabilities
- Immediate response to privacy requests during system outages
- Maintenance of all integrations with third-party services
- Compliance with all privacy obligations during emergency situations
Limitation of Liability: During force majeure events:
- Our privacy obligations may be suspended to the extent legally permissible
- Data processing may be delayed or temporarily unavailable
- Response times for privacy requests may be extended
- Some automated systems may operate with reduced functionality
- We will make reasonable efforts to restore normal operations as quickly as possible
Notice and Communication: We will provide reasonable notice of significant service disruptions when feasible, but immediate notice may not be possible during emergency situations or security incidents.
22. Enhanced Data Security and Breach Limitations
Security Measures: While we implement industry-standard security measures, you acknowledge:
Inherent Risks:
- No security system is impenetrable, and we cannot guarantee absolute security
- Internet transmission and electronic storage carry inherent cybersecurity risks
- Third-party services may have different security standards than ours
- Emerging threats may compromise previously secure systems
Breach Response: In the event of a data security incident:
- We will investigate and respond according to applicable legal requirements
- Notification timelines may vary based on the nature and scope of the incident
- We may engage third-party forensic specialists and law enforcement as appropriate
- Remediation efforts may require temporary service limitations or shutdowns
Liability Limitations: Our liability for security incidents is limited to:
- The maximum extent permitted by applicable law
- Direct damages only, excluding consequential or indirect damages
- The amount specified in our Terms of Service limitation of liability provisions
- Remediation measures we deem commercially reasonable under the circumstances
User Security Responsibilities: You are responsible for:
- Maintaining the security of your account credentials and devices
- Promptly reporting suspected security incidents or unauthorized access
- Using strong passwords and enabling available security features
- Understanding that sharing account access increases security risks
23. International Users and Jurisdictional Variations
Jurisdictional Differences: Privacy laws vary significantly across jurisdictions, and your rights may differ based on your location:
- United States Users: Subject to federal and state privacy laws, including sector-specific regulations that may apply to your use of our Services.
- European Union/EEA Users: Entitled to rights under the General Data Protection Regulation (GDPR), including enhanced access, deletion, and portability rights, subject to applicable exemptions.
- United Kingdom Users: Protected under UK GDPR and Data Protection Act 2018, with rights similar to EU users but subject to UK-specific interpretations and enforcement.
- Other International Users: Your rights are determined by the privacy laws of your country of residence, which may provide greater or lesser protections than described in this policy.
Conflicts of Law: Where local privacy laws conflict with this policy:
- We will comply with applicable legal requirements to the extent feasible
- Stricter legal requirements will generally take precedence
- Some features or processing activities may not be available in certain jurisdictions
- We may modify our practices or limit service availability to ensure compliance
Cross-Border Processing: International data transfers involve:
- Potential access by foreign governments under local laws
- Varying standards of data protection and legal remedies
- Different enforcement mechanisms and dispute resolution procedures
- Possible conflicts between jurisdictional requirements
Service Limitations: We reserve the right to:
- Limit or modify services in specific jurisdictions to ensure legal compliance
- Implement different privacy practices for different regions
- Require additional consents or acknowledgments for certain jurisdictions
- Discontinue services in regions where compliance is not commercially feasible
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